Return Policy

We want you to love your purchase. If not, we’ll help make it right.

1) Return Window

·         Return unopened, unused, sealed perfumes within 5 days of delivery for a refund.

2) Eligibility

•      Item must be unused, sealed, and in original packaging.
•     Proof of purchase (order number/receipt) required.
•     Return request must be initiated within 5 days of delivery.

3) Non-Returnable Items

•        Opened or used bottles.
•     Custom/personalized items. 
•     Items marked “Final Sale”.
•     Gift cards.

4) How to Start a Return

1.           Email mahrizscentiments@gmail.com with order number + reason.
2.            We’ll reply with return instructions and address.
3.            After inspection, we’ll confirm approval.

Note: Returns sent without prior approval cannot be accepted.

5) Return Shipping

•     Customer pays return shipping unless the item is defective or we sent the wrong product.
•          If eligible, we may issue a prepaid label.

6) Damaged/Incorrect Items

• Please inspect on delivery. If damaged/incorrect, contact us immediately with photos so we can resolve quickly (replacement or refund after review).

7) Exchanges

·         Fastest method: return the item and place a new order after approval.

For questions: mahrizscentiments@gmail.com | +92 331 2111188